Study Tour of The Netherlands 2019

Our study tour of The Netherlands in 2019 was a great balance of learning, reflection and networking. Below you will find information on what we covered and how our tours are arranged. You can download the brochure of the 2020 Healthcare Study Tour to the Netherlands here. Please contact us and we’ll send you the application form. Be quick as there is an Early Bird advantage if you sign up and pay your deposit before the 15th of December 2019.  See below for our 2020 promotion video.
Be in quick for the 2020 study tour. Applications close when there are 15 participants.

The Netherlands is justly famous for its innovative approach to elder care issues. We will visit aged care facilities, hospitals and other supportive organisations and encourage each other to think in new ways.

The World Health Organisation predicts that the number of people aged 60 and over will reach two billion by 2050, while dementia cases will triple to 141 million. How can we manage this with our limited budgets, and without sacrificing the quality of care? Innovation is going to be critical.

Care-Metric Ltd’s fourth Healthcare Study Tour to The Netherlands runs from April 19-24, 2019. Applications close when we have 15 participants.

Expression of interest

For who?

Chief executives, directors of nursing, clinical managers, quality improvement specialists, dementia care experts, nurse practitioners focusing on the elderly, healthcare auditors, healthcare policy makers, Ministry of Health officials and members of parliament responsible for eldercare.

When and where?

The tour will start on Sunday evening April 19 2019 with a group introduction and will end on Friday (afternoon) April 24th. During the week we will stay in the comfortable Hampshire Hotel Delft Centre (pictured below) in Delft. Travel to all venues will be on a 17-seater minibus with a designated driver.


Our goal is to expose participants to innovative projects which provide excellent care to the elderly population (with and without dementia), whether they are in a hospital, an aged care facility or at home. We hope this will stimulate new ideas and strategies to inspire the elder care.

Places we visit

  • A healthcare insurance company
  • Several small scale aged care facilities
  • A quality improvement institute
  • A dementia village – De Hogeweyk
  • The Dutch Dementia Delta plan project
  • A Dementia day care facility
  • The Dementia Green Care farm “Buitengewoon”

Previous tours

“A fantastic opportunity to travel with like-minded people who want to develop models of care that keep our elderly vulnerable people at home well supported. The Netherlands has some stunning examples of such models we can learn from.”
– Sandy Blake, Director of Nursing, Whanganui District Health Board

“In New Zealand, we tend to look to the United Kingdom to guide service development. But what we saw in the Netherlands took many concepts to a higher level.”
– Professor Jenny Carryer, Massey University

“Extremely valuable week. Programme was excellent in its variations and content. Have got so much more out of it than I’d hoped.”
-Dr Kate Scott, Geriatrician, Capital and Coast District Health Board.

“Jan and Marian put on a great tour and are to be commended for it. They were excellent hosts and looked after us very well. I got a great deal out of it and it can’t recommend it highly enough.
David Hall, CEO Cambridge Resthaven.

More reactions from previous participants here.


Pricing and Terms and Conditions
The price for the 2020 Healthcare Study Tour to the Netherlands is NZ$ 7450.00 (excl. GST) per person. This includes:

  • 6 nights staying at the Hampshire Hotel Delft Centre with buffet breakfast
  • Travel to and from places we visit during the week
  • All lunches during the week (except for Wednesday and dinners are at own expense)
  • Costs for visits and presenters
  • 24/7 hosting by Care-Metric staff

Early Bird Promotion
When Care-Metric receives your signed application together with you NZ$ 2000.00 non refundable deposit before the 15th of December 2019, we provide you with a free entry ticket including public transport to ONE of the following tourist attractions:

  • Keukenhof (famous tulip gardens)
  • Van Gogh Museum Amsterdam
  • Rijksmuseum Amsterdam
Pictured left: The night watch, Rembrandt, Rijksmuseum, Right: Keukenhof tulip gardens

Click on the Expression of Interest button below to register your interest in the 2020 tour. We will contact you and send an application form. Your application will be considered valid once we receive a deposit of $2000.00 (excl. GST, and non-refundable). ​The deadline for Early Bird deposits is Friday December 15th 2019. If there are insufficient participants by the 31st of January, Care-Metric will cancel the tour and refund all deposits. ​Once the tour is confirmed you will receive an invoice for the remaining amount, which needs to be paid by March 1st 2020.

Expression of interest

Terms and conditions

The price for the tour is based on an exchange rate of €57-59 cents to $NZ 1. If the dollar gets to €0.56 or lower by April 10th 2020 we may need to charge an extra NZ$75.00 per Euro cent to cover additional costs. We need a minimum of 10 participants for the tour to go ahead.
Watch BOPDHB’s Sandra Fielding’s presentation on the 2019 study tour
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