Connecting the dots for continuous quality improvement

The National Survey Care Indicators (NSCI) is a periodic and independent measure of the quality of care delivered to clients who are under the direct care of healthcare professionals.

Taking part in this programme you will receive:
• an in-depth understanding of the quality of care you are delivering;
• an objective assessment of where the quality of care can be improved;
• evidence-based insights into how you can avoid undesirable care outcomes.

The NSCI programme provides focused recommendations, with results that can be analysed and compared over time and/or locations. The following NSCI modules are available:
• Pressure injuries
• Malnutrition
• Incontinence
• Falls
• Chronic wounds

The Process
There are several options in how to take part in the NSCI programme.
• Once a year: across all residents
• Monthly: with at least 10 residents randomly selected
• Weekly: with at least 2-3 residents, randomly selected
As an organisation you can choose which of these indicators you want to collect data for. We can provide an online system that enables you to enter this data yourself or, if you prefer, data can be collected on paper and send to Care-Metric for analysis.

NSCI versus InterRai
The InterRai programme is a six monthly measurement of physical and mental well being. This includes the registration of data if the client suffers from particular care issues. NSCI looks at the same issues, however the key difference is that NSCI also focusses on prevention and management strategies. This is an important complement to the InterRai programme.

This is in line with the National Survey Care Indicator programme, which was developed by the Department of Health Services Research at Maastricht University’s Faculty of Health Medicine and Life Sciences, the Netherlands. The programme was introduced to New Zealand in 2009, and since then six DHB’s have taken part in the survey on a regular basis.

In close collaboration with your team, we produce simple, clear infometrics and in-depth reports that are sent to you at an agreed interval.

If you are interested in using this approach to improve the quality of care you provide, please email jan@care-metric.com.

You can log in to the National Survey of Care Indicators (NSCI-NZ) below. Please note that an account is required for access. To arrange this please contact Care-Metric and request a log in and password.

What's good for the manawa (heart) is good for the wairoro (brain). As our Patron Sir Richard Faull explains, our brains are small in size but mighty in power. 🧠💓

Take the Brain Health Challenge here! https://challenge.alzheimers.org.nz/


📚 Exciting news for Dunedin book lovers! Alzheimers Otago and Dunedin Libraries are starting Dementia Friendly Reading Groups. Starting Wednesday 30th March at 10.30am at the City Library. To register, contact Jackie McMillan on 021 594 428 or email jackie.mcmillan@dcc.govt.nz.

📣 Register today for this webinar - @leefay_low, Sara Charlesworth and @ldelaperrelle will explore the rights and wellbeing of residents living in aged residential care facilities during the Covid-19 outbreak. Register here: https://bit.ly/3gzIZKH

International reserach shows that using 3-4 servings of dairy products per day assist in reducing falls and fractures in agend care residents.

Can this be a game changer for New Zealand?


Reviewing bunch of research abstracts. Some great work & learning. The more I review, the more I want to advocate for a pause or limit of surveys as a method/data collection tool. I wonder how much more we could learn with better research methods?

Just published on linkedin a post commenting on a research article on How people with dementia experiencing the world they live in. https://www.linkedin.com/pulse/eyes-others-jan-weststrate/?published=t

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