Services

1. Turning data into insight

The way we analyse healthcare data today often leads to a misdirection of resources. Care-Metric Ltd assists facilities by applying Statistical Process Control (SPC) methodology. This generates practical insights into the variations within incident types, and shows whether this is due to current processes (“common cause variation”) or something external (“special cause variation”). Theory aside, this helps managers to see, even over a short period of time, whether changes are resulting in sustainable improvements and saving resources. The reports are easy to understand and can be used to motivate staff to make further improvements.

2. Workshops on continuous quality improvement

Care-Metric Ltd delivers workshops on Continuous Quality Improvement in aged care. These typically consist of 4 full-day sessions, at intervals of 4-6 weeks. The aim is to train and equip teams of champions, at different levels within the organisation, who can lead your quality improvement processes. Ideally these teams will consist of healthcare assistants, registered nurses, clinical managers and other care staff such as occupational therapist, kitchen staff etc.

3. The National Survey of Key Indicators

The National Survey Care Indicators (NSCI) is a periodic and independent measure of the quality of care delivered to clients who are under the direct care of healthcare professionals. It provides focused recommendations, with results that can be analysed and compared over time and/or locations. The following modules are available: Pressure injuries; Malnutrition; Incontinence; Falls; Chronic wounds.

The programme provides:
• In-depth understanding of the quality of care you are delivering;
• An objective assessment of where the quality of care can be improved;
• Evidence-based insights into how you can avoid undesirable outcomes.

Earning a PhD and then leaving academia does not make you a failure. As faculty, we need to consider whether we are the ones who are failing if all we do is self-replicate. Shouldn’t we consider it a success when people earn their PhD and use it to have impact beyond academia?

A study looked at how 5,000 managers developed their teams. Least effective were "always on" managers who give lots of feedback (it's counterproductive). Most effective were "connector" managers who help people build relationships/connections: https://hbr.org/ideacast/2019/11/why-connector-managers-build-better-talent?utm_medium=email&utm_source=newsletter_daily&utm_campaign=dailyalert_not_activesubs&referral=00563&deliveryName=DM55695 @HarvardBiz

Most surgical deaths are in older patients with underlying health issues, and don’t actually happen in the operating room. Great graphic from @RACSurgeons showing the most common factors in surgical deaths. Read the VASM annual report: http://bit.ly/2Kft7NV

Thought you’d enjoy this @lesliejpelton #AgeFriendly https://twitter.com/ewidera/status/1191490707854262272

Supervised meals, sitting up in bed, modified cutlery – there are many ways to help a patient with swallowing problems. But how to let EVERYONE know to follow these measures with your patient? Tell us your thoughts on new safe eating/drinking guidance 👉http://bit.ly/33nGByn

How many data points do I need? https://shar.es/a3XNt5 Not many! Just 10 and you get an idea if your quality improvement idea has a future. #measurement #spc #runchart

Dementia is fast becoming disease number 1. Global cooperation is needed, more investment in research-NL doubles the research budget, #G20 I call on other countries to do the same. 👉 https://lnkd.in/dWWVwqS #DefeatingDementia

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