Services

1. Turning data into insight

The way we analyse healthcare data today often leads to a misdirection of resources. Care-Metric Ltd assists facilities by applying Statistical Process Control (SPC) methodology. This generates practical insights into the variations within incident types, and shows whether this is due to current processes (“common cause variation”) or something external (“special cause variation”). Theory aside, this helps managers to see, even over a short period of time, whether changes are resulting in sustainable improvements and saving resources. The reports are easy to understand and can be used to motivate staff to make further improvements.

2. Workshops on continuous quality improvement

Care-Metric Ltd delivers workshops on Continuous Quality Improvement in aged care. These typically consist of 4 full-day sessions, at intervals of 4-6 weeks. The aim is to train and equip teams of champions, at different levels within the organisation, who can lead your quality improvement processes. Ideally these teams will consist of healthcare assistants, registered nurses, clinical managers and other care staff such as occupational therapist, kitchen staff etc.

3. The National Survey of Key Indicators

The National Survey Care Indicators (NSCI) is a periodic and independent measure of the quality of care delivered to clients who are under the direct care of healthcare professionals. It provides focused recommendations, with results that can be analysed and compared over time and/or locations. The following modules are available: Pressure injuries; Malnutrition; Incontinence; Falls; Chronic wounds.

The programme provides:
• In-depth understanding of the quality of care you are delivering;
• An objective assessment of where the quality of care can be improved;
• Evidence-based insights into how you can avoid undesirable outcomes.

Residents exposed to noxious gases at retirement complex in Lower Hutt https://t.co/HO7MrkNRvy

You can download Vanderbilt University's tool for turning strategic priorties into deliverable change for free: https://t.co/WBYIfOfUVK This might be useful for leadership teams thinking about strategy implementation

Great reminder from our @SaskHealth ED Q&S @McgrathPetrina on the importance of systems & the enduring wisdom of Deming
#Bettertogether @hqcsask @helenbevan @TheIHI

ARE PRESSURE INJURIES ON THEIR WAY OUT IN NEW ZEALAND AGED CARE FACILITIES?

https://t.co/bclG1MYGnh

Alzheimers NZ and Ryman working towards dementia-friendly New Zealand https://t.co/H2lIrY7Ju0 via @HealthCentralNZ

In 1995, #NursingNow board member Maureen Bisognano facilitated a discussion about “The Glass Ceiling in Health Care.” In this interview, she reflects on what has changed and what remains to be done https://t.co/8B7WvleuBR @TheIHI @maureenbis #genderequality #women #healthcare

Day two of coaching training with @TheIHI and I learnt how to plot and interpret a run chart 😊 also learnt that I’d forgotten how to work out the median 🙈

Pressure injuries in the aged care sector. Are they equally distributes across New Zealand? Why were there more InterRAI assessments observing a pressure injury grade 2 or higher in the Wairarapa DHB compared to the other DHB's #pressure_injury #InterRai #New_Zealand

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