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Read our newsletter on using data-storytelling as a way to communicate audit results to busy frontline staff. https://mailchi.mp/339485276f89/data-storytelling

'Unacceptable': HDC slams rest home after 15 maggots found in resident's wounds, via @nzherald https://www.nzherald.co.nz/nz/news/article.cfm?c_id=1&objectid=12311138

Rest home evicted a 90-year-old after her family raised concerns about her care https://www.stuff.co.nz/national/health/119661752/rest-home-evicted-a-90yearold-after-her-family-raised-concerns-about-her-care

See also the article from Asch et all in HBR on experimentation. https://hbr.org/2019/10/3-ways-health-care-leaders-can-encourage-experimentation

Why Improvement Needs Nurturing http://www.ihi.org/communities/blogs/why-improvement-needs-nurturing?utm_campaign=tw&utm_source=hs_email&utm_medium=email&utm_content=82405016&_hsenc=p2ANqtz-8CTpqaZdmlHejyvzESoyMcpQHnHKzXFFxg-ECEkAnVkNvAhFs9Xg6wyqpu11hdR4OYLOiZmL_i-_ZhRCtjlL7D32SAYw&_hsmi=82447422#.Xi47cJFvD9Q.twitter via @TheIHI

'Long lost grand-daughter' ripped off dementia sufferer https://www.stuff.co.nz/national/crime/118603293/long-lost-granddaughter-ripped-off-dementia-sufferer

Our latest newsletter. Only a few days to go to capture the early bird rewards for taking part in the Healtcare Study Tour to the Netherlands. https://mailchi.mp/f85344af308c/quality-inspiration-2675659 #Netherlands # healthcare #care-metric #dementia

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